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Inviting applications for the role of Customer Support with Polish
Abnormal claim audit, Parts collection issue follow-up & AP declaration.
Product Return Management: Process the Exchange/ Refund of products.
We are acting as liaise between customer HQ/ Subsidiaries and local service centers / Dealers.
We need to audit the warranty documentation against country specific requirements and initiate resolution according to procedures.
You should raise / Initiate Credit Notes / Post invoices etc, prior to sending for further actions to relevant client departments. Collaborate with the appropriate partners for claim resolution (HQ / Finance / Contact center / Depot);
Ability to work with data from multiple systems or sources.
We will need an analytical, confident and ambitious person.