Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
One of our clients looking for person who will become a:
Customer Service Manager
Reference Number: 258733
We are seeking a Customer Service Manager
who understands the needs of a customer and the importance to have a strong relationship as well as with the internal stakeholders.
Minimum 3 years of experience in customer service manager or account manager position in an international environment
Experience in cooperating with the client at the strategic level
Ability to build long-term relationships
Ability to find out of the box solutions
Extra pro-client attitude
Experience in cooperation with technology, IT and high-tech companies is welcome,
Fluent in English and German
What we offer:
Responsibility for building customer relationships belonging to the largest players on the high-tech market
Building a strategy of the highest quality customer service for the largest Internet companies
Strong influence and responsibility for business
Cooperation at the international level
Cooperation with companies respecting the work culture and well-being of the employee "great place to work"