Are you passionate about creating memorable customer experiences? Do you enjoy solving problems and connecting with people from around the world? We are a leading company in the global coffee machine market, dedicated to delivering the perfect coffee experience to our customers. Now, we’re looking for a talented Customer Support Expert to join our team in Katowice and help us tell the story of our brand’s excellence!
What youll do:
Engage with customers to understand their needs and provide exceptional support
Troubleshoot technical issues with our coffee machines, ensuring quick and effective solutions
Act as a storyteller, sharing our brand’s values and building strong relationships with clients
Collaborate with international teams and contribute to improving customer satisfaction
What we expect:
Fluency in Czech (C1 level) and English (B2 level)
Availability to work from home within Poland or from our office in Katowice - you can decide!
Openness and willingness to understand and meet customer needs
Strong troubleshooting skills and technical attitude
Excellent communication and interpersonal abilities
A positive attitude and passion for delivering outstanding service
Why join us?
You dont have to worry about stable employment – you receive an employment contract or civil contract from the very beginning - as you wish
Relocation package available if you move to Katowice
Be part of a global leader in coffee technology
Work in a dynamic and multicultural environment
Grow your skills and develop your career with a passionate team
Enjoy a friendly atmosphere and support your professional journey
If you’re ready to craft stories of satisfaction and be the voice of a brand loved worldwide, we’d love to hear from you!
Apply now and become a key part of our coffee story!
